We're seeking a dynamic E-Commerce Executive to manage and grow our online presence, driving sales and enhancing the customer journey across our digital platforms. This role involves a blend of strategic planning, technical execution, and data analysis to achieve revenue goals.
Key Responsibilities:
Platform Management: Manage daily operations, including product listings, pricing, inventory updates, and content on our e-commerce site(s).
Sales & Marketing: Develop and execute digital marke ng campaigns (SEO, SEM, social media, email) to increase traffic and conversion rates.
Digital customer Experience: Optimize the end-to-end customer journey, from lead generation to post-purchase, ensuring a seamless and engaging experience.
Performance Analysis: Monitor key performance indicators (KPIs), analyze web traffic, customer buying behavior, and sales data to inform strategy.
Campaign Management: Implement promotional offers and track the effectiveness of online campaigns.
Cross-func onal Collaboration: Work with marketing, IT, design, and fulfillment teams for smooth operations.
Customer Service: Handle online customer inquiries and feedback, ensuring timely resolution.
Qualifications:
Bachelor's degree in Marketing, Business, or a related field.
Proven experience in e-commerce, digital marketing, or a similar role.
Strong understanding of e-commerce platforms (Amazon, Flipkart etc.) and tools (Google Analytics).
Proficiency in SEO, SEM, and digital marketing best practices.
Excellent analytical, problem-solving, and communication skills.
Skills:
E-commerce Platforms (Amazon, Flipkart etc)
Google Analytics, SEO, SEM
Data Analysis & Reporting
Digital Marketing Strategy
Project Management
Job Location and Compensation:
Head office-Chennai
Comp: As per Industry Standards
